Connect 3.0 ressourcer

Connect 3.0 manualer og videoguide

Her downloader du manualer og guides til Connect 3.0 på dansk og engelsk. Endelig kan du også se videoguiden omkring Connect 3.0 Client og Connect 3.0 App.

Download af Connect 3.0 softphone

Her kan du downloade softphone til Connect 3.0

Videoguides til Collaboration møder

Connect 3.0 Collaboration: Mødebooking

I denne video kan du se, hvordan man booker møder i Collaboration på klienten.

Connect 3.0 Collaboration: Deltag i møde

I denne video kan du se, hvordan man deltager i et møde i Collaboration.

Connect 3.0 Collaboration: Skærmdeling

I denne video kan du se, hvordan du deler din skærm i et møde.

Videoguides til Connect 3.0 Klient og App (dansk)

Connect 3.0 App: Præsentation

I denne video kan du få et overblik over de forskellige funktionaliteter i  Connect 3.0 appen.

Connect 3.0 App: Opkaldshåndtering

I denne video kan du se, hvordan man håndterer opkald i Connect 3.0 appen.

Connect 3.0 App: Presence

I denne video kan du se, hvordan man bruger Presence i Connect 3.0 appen.

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Se indhold af videoen her

App menus overview 00:07

Contacts 00:28

Contacts: Overview 00:28
Contacts: Find person you want to call: 00:48
Contacts: First steps to add a contact to your contact list: 00:59
Contacts: Add a favorite contact: 01:21
Contacts: Add a contact: 01:30
Contacts: Add a VIP contact: 01:55
Contacts: Block a contact: 02:06

Me:
 02:12
Take a selfie and upload it as your profile picture: 02:20

MiTeam: 02:25
Dialler: 02:56

Call log: 03:06
Call log: Missed calls: 03:14
Call log: Inbox: 03:16

Voicemail: 03:24

ACD Groups: 03:32
ACD Groups: Supervise: 03:44

Future presence: 03:55
Activity Diversion: 04:20

Settings: 04:30
Settings overview: 04:30
Internet call (VoIP settings): 04:32

Right menu overview: 04:38

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Se indhold af videoen her

App menuer overblik: 00:05

Kontakter 00:26

Kontakter: Find person du vil ringe til: 00:46
Kontakter: Første skridt til at tilføje kontakt til din kontaktliste: 00:59
Kontakter: Tilføj en foretrukken kontakt: 01:21
Kontakter: Tilføj en kontakt: 01:31
Kontakter: Tilføj en VIP kontakt: 01:55
Kontakter: Blokér en kontakt: 02:06

Mig 02:13
Mig: Tag en selfie og upload det som dit profilbillede: 02:21

MiTeam: 02:25

Opkaldsprogram: 02:56

Opkaldslog 03:07
Opkaldslog: Ubesvarede opkald: 03:13
Opkaldslog: Indbakke: 03:17

Voicemail: 03:26

ACD Grupper: 03:33
ACD Grouper: Supervisér: 03:44

Fremtidig tilstedeværelse: 03:53

Aktivitets viderestilling: 04:22

Indstillinger 04:30
Internetopkald (VoIP indstillinger): 04:34

Højre menu overblik: 04:38

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Se indhold af videoen her

Tilgå højre menu: 00:06
Presence menu overblik: 00:14
Ændre aktivitet: 00:47
Lav brugertilpasset aktivitetsgenvej: 01:16
Lav enkeltstående længerevarende brugertilpassede aktiviteter: 01:41
Fremtidig aktivitet (Fremtidig tilstedeværelse): 01:59
Indtast note: 02:28

Connect 3.0 klient: Præsentation

I denne video kan du få et overblik over de forskellige funktionaliteter i Connect 3.0 klienten.

Connect 3.0 Klient: Opkaldshåndtering

I denne video kan du se, hvordan man håndterer opkald i Connect 3.0 klienten

Connect 3.0 Klient: Presence

I denne video kan du se, hvordan man bruger Presence i Connect 3.0 klienten.

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Se indhold af videoen her

Klient overblik: 00:07
Klient menuer overblik: 00:20

Kontakter 00:31
Kontakter: Overview: 00:31
Kontakter: Find person you want to call: 00:43

Kontakter: Tilføj kontakt til din kontaktliste: 00:52

Kontakter: Tilføj en foretrukken kontakt: 01:17
Kontakter: Tilføj en kontakt: 01:27
Kontakter: Tilføj en VIP kontakt: 01:46
Kontakter: Blokér en kontakt: 01:55

Log 02:05
Log: Missed calls: 02:10
Log: Indbakke: 02:12

MiTeam: 02:20

Supervisor funktioner: 02:47

Øverste menu overblik: 03:10

Fil: Afslut din klient: 03:14

Værktøjer 03:18
Værktøjer: Min startside: 03:22
Værktøjer: Min profil: 03:32
Værktøjer: Tilføj kontakt: 03:41
Værktøjer: Planlæg møde: 03:49
Værktøjer: Indbakke: 04:20
Værktøjer: Opkaldsdirigering: 04:25
Værktøjer: Fremtidig tilstedeværelse: 04:34
Værktøjer: Aktivitets viderestilling: 05:02
Vis 05:10

Opkald 05:17

Receptionist 05:28

Tjenester 05:34

Tjenester: Send besked til listede kontakter: 05:38

Send SMS til listet gruppe: 05:43

Hjælp: 05:55

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Se indhold af videoen her

Overblik: 00:06
Omstilling uden præsentation: 00:41
Omstilling med præsentation: 00:59
Omstilling med Drag and Drop: 01:45
Konferencekald: 02:31
Parkér opkald: 03:03
Foretag opkald:  03:43
Opkaldsstyring – skift af enhed: 04:12
Flyt opkald fra en enhed til en anden: 04:23
Integration: 04:41
Voice Recording: 05:00

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Se indhold af videoen her

Overblik: 00:06
Ændre status: 00:42
Lav presence genveje: 01:09
Brugertilpasset aktivitet: 01:38
Fremtidig tilstedeværelse: 02:00
Indtast note: 02:25

Videoguides to the Connect 3.0 Client and App (English)

Connect 3.0 App: Presentation

In this video you can see a presentation of the Connect 3.0 App.

Connect 3.0 App: Call handling

In this video you can see how to handle calls in the Connect 3.0 App.

Connect 3.0 App: Presence

In this video you can see how to use presence in the Connect 3.0 App.

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Table of content of the video

App menus overview 00:07

Contacts 00:28

Contacts: Overview 00:28
Contacts: Find person you want to call: 00:48
Contacts: First steps to add a contact to your contact list: 00:59
Contacts: Add a favorite contact: 01:21
Contacts: Add a contact: 01:30
Contacts: Add a VIP contact: 01:55
Contacts: Block a contact: 02:06

Me:
 02:12
Take a selfie and upload it as your profile picture: 02:20

MiTeam: 02:25
Dialler: 02:56

Call log: 03:06
Call log: Missed calls: 03:14
Call log: Inbox: 03:16

Voicemail: 03:24

ACD Groups: 03:32
ACD Groups: Supervise: 03:44

Future presence: 03:55
Activity Diversion: 04:20

Settings: 04:30
Settings overview: 04:30
Internet call (VoIP settings): 04:32

Right menu overview: 04:38

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Table of content of the video

Overview: 00:07

Call handling with VoIP disabled
 00:11
Disable VoIP: 00:11
VoIP disabled: Transfer without presentation: 00:23
VoIP disabled: Transfer with presentation: 00:51

Call handling with VoIP enabled 01:50

Enable VoIP: 01:50
VoIP enabled: Receive call: 02:01
VoIP enabled: Overview over function buttons: 02:05
VoIP enabled: Transfer with presentation: 02:21

Make call
 02:58
Make call: With call button: 03:06
Make call: Difference between calling with and without VoIP enabled: 03:09
Make call: Alternative communication channels if phone is not available: 03:27
Make call: With hold on contact: 03:32
Make call: With the dialler: 03:40
Make call: With the keypad: 03:48

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Table of content of the video

Access right menu: 00:07
Presence menu overview: 00:15
Change activity: 00:48
Make custom activity shortcut: 01:17
Make one-time custom activity: 01:42
Future activity (Future presence): 02:00
Enter note: 02:28

Connect 3.0 Client: Presentation

In this video you can see a presentation of the Connect 3.0 Client.

Connect 3.0 Client: Call handling

In this video you can see how to handle calls in the Connect 3.0 Client.

Connect 3.0 Client: Presence

In this video you can see how to use presence in the Connect 3.0 Client.

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Table of content of the video

Client overview: 00:08

Client menus overview: 00:22

Contacts 00:33
Contacts: Overview: 00:33
Contacts: Find person you want to call: 00:45
Contacts: Add contact to your contact list 00:55
Contacts: Add a favorite contact: 01:19
Contacts: Add a contact: 01:29
Contacts: Add a VIP contact: 01:47
Contacts: Block a contact: 01:56

Log 02:10
Log: Missed calls: 02:16
Log: Inbox: 02:18

MiTeam: 02:27

Supervisor functions: 02:55

Top menu overview: 03:17

File: Exit your client: 03:19

Tools 03:25
Tools: My home: 03:28
Tools: My profile: 03:38
Tools: Add contact: 03:47
Tools: Schedule a meeting: 03:55
Tools: Inbox: 04:27
Tools: Call routing: 04:31
Tools: Future presence: 04:39
Tools: Activity Diversions: 05:10

View 05:15

Call 05:22

Attendant 05:34

Services 05:40

Services: Send message to listed contacts: 05:40

Send SMS to entire group SMS: 05:49

Help: 06:01

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Table of content of the video

Overview: 00:08
Transfer call without presentation: 00:42
Transfer call with presentation: 01:01
Transfer call with Drag and Drop: 01:47
Conference call: 02:33
Park call: 03:03
Make call:  03:42
Change default phone: 04:12
Move call from device to device: 04:23
Integration: 04:41
Voice Recording: 05:00

Your Title Goes Here

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Table of content of the video

Overview: 00:06
Change status: 00:41
Make Presence shortcut: 01:09
Custom activity: 01:39
Future presence: 02:00
Enter note: 02:24

API dokumentation

 

Se dokumentationen for Connect 3.0 API’erne ved at indsætte det relevante link på følgende Swagger Inspector side:

https://swagger.io/tools/swagger-inspector/

Connect 3.0 API admin dokumentation:
https://api.connect.ipvision.dk/api/public/docs/mitelepo_admin.json

Connect 3.0 API slutbruger dokumentation:
https://api.connect.ipvision.dk/api/public/docs/mitelepo_enduser.json

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Referencer